![]() If the support rep is satisfied with your reasoning, he'll probably reverse the charges. You can expect a response from Apple in the next 24-48 hours. ![]() If you have purchased an app accidentally, choose “I inadvertently purchased this application.” Step 2: Click the Problem drop-down menu and choose an option that best describes your problem. If the above method fails, or if you don’t have iTunes on your computer, you can use this page to submit a refund request to Apple through any web browser. Open an order by clicking that little arrow next to the order date and then click report a problem next to the app name. If you have deleted the email invoice that Apple sent you after you completed the purchase, launch the iTunes program using this special link and you’ll see a list of all items that you’ve bought from the iTunes store. Step 1: Locate the email receipt for your iTunes Store purchase and click the “Report Problem” link next to the app that you would like to return. The iTunes App store sales policy clearly says that you cannot cancel a purchase or receive a refund for a purchase but they are known to make exceptions if you have a valid reason. Return your iTunes Store Purchases to Apple Please make adjustments so that you do not reach the possession limit by consuming items you receive in the application.Please check support article atfor item possession limits.A:Unfortunately, We are not able to credit or reverse any charges for app downloads or in-app purchases, as the billing and refunds are completely handled by Apple. Receipt of items reaches the possession limit.
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